Browsing by Subject Service Quality
Showing results 1 to 14 of 14
| Issue Date | Title | Author(s) |
| Jun-2015 | ANALYSIS OF THE SERVICE QUALITY STRATEGIES OF THE FOUR STAR HOTELS IN ADDIS ABABA, ETHIOPIA | MOLLA, SAMRAWIT |
| Dec-2014 | ASSESMENT OF SERVICE QUALITY: A CASE STUDY OF ADDIS INTERNATIONAL BANK S.C. | KETEMA,TESFALEM |
| Dec-2015 | Assessing service quality and Customer Satisfaction (A case of Commercial Bank of Ethiopia) | Tsehaye, Almaz |
| Jun-2015 | ASSESSMENT OF CUSTOMERS’ SATISFACTION AND SERVICE QUALITY OF AWASH INTERNATIONAL BANK (S.C.) | GIRMA, ELSABETH |
| Dec-2015 | ASSESSMENT OF SERVICE QUALITY AND CUSTOMER SATISFACTION CASE OF WEGAGEN BANK S.C | H/SELASSIE, BINYAM |
| Jun-2017 | ASSESSMENT OF THE SERVICE QUALITY DIMENSIONS AFFECTING CUSTOMER SATISFACTION: A CASE STUDY OF AWASH INTERNATIONAL BANK S.C | YILMA, HENOK |
| Jan-2014 | THE EFFECT OF SERVICE QUALITY DIMENSIONS ON CUSTOMER SATISFACTION: THE CASE OF CONSTRUCTION AND BUSINESS BANK | Masresha,Wondmagegne |
| Jun-2014 | THE EFFECT OF SERVICE QUALITY ON CUSTOMER SATISFACTION THE CASE OF ABAY BANK | YIFRA,TAMRAT |
| Jul-2016 | EFFECT OF SERVICE QUALITY ON CUSTOMER SATISFACTION THE CASE OF BERHANINTERNATIONAL BANK S.C | YIDNEKACHEW, MILLION |
| Jan-2016 | THE EFFECT OF SERVICE QUALITY ON CUSTOMER SATISFACTION: THE CASE OF ETHIO TELECOM POINTS OF SALES | KALKIDAN ABEBE |
| Jun-2018 | EMPLOYEE JOB MOTIVATION AND ITS INFLUENCE ON SERVICE QUALITY AT COMMERCIAL BANK OF ETHIOPIA-HEAD OFFICE | ASRAT, WOINSHET |
| Dec-2015 | THE IMPACT OF QUALITY SERVICE DELIVERY ON CUSTOMER SATISFACTION AT OROMIA INSURANCE S.C | KUMA, LENSA |
| Jun-2015 | THE IMPACT OF SERVICE QUALITY DELIVERY ON CUSTOMER SATISFACTION; THE CASE OF ETHIOPIAN INSURANCE CORPORATION (EIC) | KASSAHUN, MESFIN |
| Dec-2018 | SERVICE QUALITY AND CUSTOMER SATISFACTION: THE CASE OF ADDIS ABABA BOLE AIRPORT CUSTOMS BRANCH | TSEDEKE, DAWIT |
