Browsing by Subject Service quality
Showing results 1 to 11 of 11
| Issue Date | Title | Author(s) |
| Feb-2012 | ASSESEMENT ON LEVEL OF CUSTOMERS SATISFACTION WITH THE QUALITY OF SERVICES AT COMMERCIAL BANK OF ETHIOPIA | YOSEPH, TEKLU; Getie, Andualem (PhD) |
| Mar-2014 | ASSESSING THE EFFECT OF SERVICE QUALITY FACTORS ON BROADBAND INTERNET CUSTOMERS SATISFACTION IN ADDIS ABABA, THE CASE OF ETHIO TELECOM | HAILU,THOMAS |
| Dec-2014 | ASSESSING THE RELATIONSHIP OF SERVICE QUALITY AND CUSTOMER SATISFACTION OF PRIVATE BANKS IN ADDIS ABABA | Ayalew, Tewodros |
| Aug-2016 | CHALLENGES AND PROSPECTS OF OUTSOURCING: THE CASE OF INTERNATIONAL LIVESTOCK RESEARCH INSTITUTE (ILRI) – ETHIOPIA | KASSAHUN, ANTENEH |
| Oct-2016 | A Comparative Study of Service Quality Provision between Public/Government banks and Private Banks Case Study: Commercial Bank of Ethiopia, Dashen Bank Share Company, And Awash International Bank Share Company | Mekuria, Bezawit |
| Jul-2016 | DETERMINATS OF CUSTOMER SATISFACTION IN PHARMACEUTICAL FUND AND SUPPLY AGENCY | Yizengaw, Awraris |
| Jan-2016 | THE EFFECT OF ELECTRONIC BANKING SERVICE QUALITY ON CUSTOMER SATISFACTION: IN THE CASE OF COMMERCIAL BANK OF ETHIOPIA | ABEBE, SISAY |
| May-2019 | THE EFFECT OF SERVICE QUALITY ON CUSTOMER SATISFACTION (THE CASE OF E-PAYMENT SYSTEM IN SELECTED COMMERCIAL BANKS) | TAREKEGN, KULENI |
| May-2016 | THE EFFECT OF SERVICE QUALITY ON CUSTOMER SATISFACTION AT ETHIO TELECOM | HAILEMARIAM, YISAK |
| Jan-2016 | THE EFFECT OF SERVICE QUALITY ON CUSTOMER SATISFACTION IN THE CASE COMMERCIAL BANK OF ETHIOPIA ADDIS ABABA BRANCH | MAMO, ALEM |
| Dec-2016 | THE IMPACT OF SERVICE QUALITY ON CUSTOMER SATISFACTION IN THE CASE OF ZAF PHARMACEUTICAL ADDIS ABABA, ETHIOPIA | TESFAYE, REDEAT |
