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St. Mary's University Institutional Repository
Browsing by Subject tangibility, reliability, responsiveness
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Showing results 1 to 2 of 2
Issue Date
Title
Author(s)
Dec-2016
ASSESSMENT OF CUSTOMERS’ PERCEPTION OF BANK SERVICES AND THEIR LOYALTY THE CASE OF SELECTED COMMERCIAL BANK OF ETHIOPIA BRANCHES OF EASTERN ADDIS ABABA DISTRICT
TSEGAYE, MEAZA
May-2017
ASSESSMENT OF THE SERVICE QUALITY OF UNITED BANK S.C. AND ITS IMPACT ON CUSTOMER SATISFACTION
MEQUANINT, TIGIST
