ASSESSMENT OF TRAINING AND DEVELOPMENT PROGRAM: A CASE STUDY ON THE HEAD OFFICE OF OROMIA INTERNATIONAL BANK S.C

Abstract

The purpose of the study is Assessing the training and development program: A case study in head office of Oromia International Bank. The study basically pin points on challenges or problems faced when implementing training and development program, the positive and negative effects of training and development program, the competence of trainers. In addition to this, it focuses on kinds of training and development methods used and kinds of instruments used to solve the challenges and problems. To achieve this, descriptive survey research design has been deployed with mixed (both quantitative and qualitative) research approach. The study employs simple random sampling technique based on which 7l respondents were selected for gathering data through self developed questionnaire, which is the main data collection instrument. The results of the questionnaire were compiled by using SPSS. Descriptive statistics method was used for analyzing data obtained through questionnaire while the data obtained from interview thematically. The outcomes of the analysis were presented using tables and graphs. Finally, findings and conclusions are presented to summarize the analysis and finally, the researcher give recommendation to solve the stated problems shown in the analysis.