EFFECTS OF MOTIVATION ON THE PERFORMANCE OF NURSES’ WORKING AT KOREAN GENERAL HOSPITAL

Abstract

This study explores effects of motivation on performance of nurses who are working at Korean general hospital with an endeavor of providing a recommendation for improving the performance of nurses. The study followed a quantitative and descriptive research design. A survey method using questionnaires and one to one interview with head of nurses and human resource manager was applied. The response to the study was positive as a response rate of 90% was obtained. The study revealed that the hospital has major deficiencies in motivating nurses working at the hospital in terms of remuneration, benefits, reward, recognition, appreciation, flexible working hours and work load, effect of night shift, equal treatment, career advancement and management-worker relationship. These factors are strongly associated with level of performance of nurses at the hospital. Based on the results, recommendations were proposed: revising the existing motivation schemes; faire payments and benefits, recognition and appreciation, skill training and positive work environment