THE PRACTICE OF PERFORMANCE APPRAISAL AND ITS INFLUENCE ON JOB SATISFACTION AT COMMERCIAL BANK OF ETHIOPIA

Abstract

This research was conducted to assess the practice of Performance Appraisal and its influence on Job Satisfaction at Commercial Bank of Ethiopia. The research used descriptive type of research and relevant data for the research was collected through survey method. Six branches were selected and 80 questionnaires were distributed to examine the relationship between Performance Appraisal practice and Job Satisfaction. The questionnaires were classified into five facets according to their focus areas. From the gathered data different problems were seen on the current Performance Appraisal practice of the bank. To improve the effectiveness of the Performance Appraisal practice recommendation such as the involvement of employees in the design of the Performance Appraisal process, improving rater’s qualification, evaluating without bias, giving constant feedback, following up on the recommendation of the Performance Appraisal outcome were forwarded.