ASSESSMENT OF HUMAN RESOURCE DEVELOPMENT PRACTICE IN COMMERCIAL BANK OF ETHIOPIA

Abstract

This study investigated the training and development practices at CEB. The study aimed at finding out the nature of training and development practice of CEB, the knowledge and level of awareness of the training and development practices among CBE management and non management staffs. It also aimed at examining how the training and development practice is being implemented and to determine what challenges CBE faces in implementing its training and development program in order to make recommendations for improving training and career resource development at CEB. The methodology used to undertake the study was qualitative and quantitative, primary and secondary data were collected. The sampling technique employed to collect primary information was random sampling. The study adopted the survey research method. The quantitative techniques were applied and it involved a questionnaire survey of CBE staffs. The study revealed that CBEs has a training and development program. It further revealed that the program is adequate in content and the awareness of the training and development practice among the CBE staffs was high. It also discovered that the current training and development practices, process and procedures at CBE were not at variance with the provisions of the policy and practices of training and development, but that the budgetary allocation for training was the key challenge in implementing the training and career development at CBEs. The study recommended among others the need for CBEs to urgently ensure the total implementation of its training and development practices to enhance the job skills.