ASSESSMENT OF CORPORATE SOCIAL RESPONSIBLY AT COMMERCIAL BANK OF ETHIOPIA: THE CASE OF ADDIS ABABA CITY BRANCHES

Abstract

The focus of this research is on the Assessment of corporate social responsibly at Commercial Bank of Ethiopia: The case of Addis Ababa city Branches. The study has employed descriptive research approach. With regards to instrument for data collection, the study is use combines close ended questionnaires and interview. Closed ended questions is included to shape the information in the way that researcher need. A 5-point Likert type scale were used to construct the questionnaire for closed ended questions. The data was analyzed using Statistical Package for the Social Sciences (SPSS) software. For statistical interpretation percentage, mean and standard deviation was used. Findings of the study has shown that CBE the case of Addis Ababa city branches has looser in terms of protects employees from abuse, provided decent living wage, developing real skill and long term career, facilitates equal and fair working environment to all employees, lower lending options to low income individuals and small business, less engage totally in Environment protection. Bur the case of other variables which means in terms of consumer issues and human rights CBE the case of Addis Ababa city branches are fully social responsible. The researcher has recommended that management of CBE the case of Addis Ababa city branches and all over CBE should adhere to the need for Corporate Social Responsibility requires more for the bank to pay special attention to design and built forth programs and policies to enrich wealth knowledge of banking service staff and to understand their own position among the overall banking sector.