AN ASSESSMENT OF THE CAUSES OF EMPLOYEE TURNOVER A CASE OF TIKUR ABAY SHOE S.C.

Abstract

The concept of employee turnover is a critical issue in the field of management as a human resource is a valuable asset for a given company. Retaining such resources is a key role for a company since competing in the changing world, delivering continuous and quality service and products mainly depend of the presence of committed, qualified and skilled manpower. Therefore, giving a due attention for employee turnover is a most responsibility. Having this in mind the study is conducted to investigate the real cause of employee turnover in Tikur Abay Shoe S.C. and its mechanism implemented to retain employees. Both qualitative and quantitative methods are employed in this study. The primarily data are collected by self completed questionnaires from current 109 employees. The secondary data is used to study the turnover of ex-employees. In addition interview was conducted with the company’s HRM department. SPSS version 20 is used to interpret the primary data collected by questionnaires; descriptive statistics method was employed to draw the major findings. The major findings of this study revealed that the cause of turnover in Tikur Abay Shoe s.c. was both controllable and uncontrollable factors including demographic. Therefore, the company should tune the existing retention strategy and implement new strategies by bench marking other similar companies in the footwear sector.