ASSESSMENT OF TRAINING AND DEVELOPMENT PRACTICES OF COMMERCIAL BANK OF ETHIOPIA

Abstract

This study was undertaken at Commercial Bank of Ethiopia (CBE) to assess the training practices of training and development based on the steps of systematic training approach. Both primary and secondary data were collected. Stratified and convenience sampling techniques were used to draw samples from Addis Ababa city grade three and four branches who were the target population of the study. Data were analyzed using descriptive statistics by comparing with the systematic approach of training and development. The findings revealed that CBE has strength in assign competent trainers and allocate adequate facilities for training and development. Nevertheless, the bank has major weakness especially with regards to training need assessment, and training design and evaluation. Further, the opportunities were not given to employees to participate in the training and development practice program. The researcher recommends that first of all the training and development policy of the Bank should be applied by the stakeholders consistently; training needs assessment, design and evaluation techniques should be modified and applied. Finally, CBE top management should support each training and development activities to achieve its objective effectively.