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Issue Date
Title
Author(s)
Jan-2017
DETERMINANTS OF SERVICE QUALITY AND THEIR IMPACT ON CUSTOMER SATISFACTION: THE CASE OF COMMERCIAL BANK OF ETHIOPIA (Selected Branches in Addis Ababa)
KEBEDE, ZEWDITU
Jan-2018
THE EFFECT OF BROADBAND SERVICE QUALITY AND PRICE ON KEY ACCOUNT CUSTOMERS’ SATISFACTION IN ETHIO TELECOM
GETACHEW, TSEGEREDA
Dec-2018
SERVICE QUALITY AND CUSTOMER SATISFACTION: THE CASE OF ADDIS ABABA BOLE AIRPORT CUSTOMS BRANCH
TSEDEKE, DAWIT
Dec-2018
Assessment of Customer Satisfaction on Point of Sale (POS) Terminals in Commercial Bank of Ethiopia (South Addis District)
Getachew, Tsion
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Author
1
GETACHEW, TSEGEREDA
1
Getachew, Tsion
1
KEBEDE, ZEWDITU
1
TSEDEKE, DAWIT
Subject
1
POS, CBE
1
Service Quality
1
Service Quality, Customers‟ expec...
1
SERVPERF, Perceived Service Quality
Date issued
3
2018
1
2017