THE ASSESIMENT OF STAFF TURNOVER AT PHARMACUTICALS FUND AND SUPPLY AGENCY (PFSA)

Abstract

The main purpose of this study was to assess the causes of staff turnover in Pharmaceutical and Fund Supply Agency (PFSA). The methodology used in this study is descriptive with quantitative and qualitative research approach. Likewise, purposive sampling technique was used to select the sample size from the population. For data collection technique, questionnaires and interview were utilized. Descriptive statistics such as percentage, frequency and cumulative percentage were employed for data analysis. The main finding indicated that low salary, poor governance or mismanagement, insufficient benefits and allowance, job dissatisfaction, lack of belongingness and poor training and development opportunity are major causes for high staff turnover respectively. Moreover, the findings have showed high staff turnover resulted high recruitment and training cost which is unnecessary expense on the organization. Similarly, staff turnover has resulted loss of productivity as experienced employee left the organization extra burden would be created on the staff and this lead to impediment on the service delivery of the organization. Thus, to overcome such problems the organization should pay due attention on the basic causes for employee turnover. First foremost the higher management officials must try to improve the salary and other benefits of the employee to retain them in the organization.