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Please use this identifier to cite or link to this item: http://hdl.handle.net/123456789/3920
Title: FACTORS INFLUENCING EMPLOYEES’ JOB SATISFACTION: THE CASE OF DASHEN BANK ADDIS ABABA
Authors: MULATU, TSEDEY
Keywords: Employees’ Job Satisfaction
Issue Date: Jun-2016
Publisher: St.Mary's University
Abstract: The purpose of this paper is to assess (identify) the major determinant factors of job satisfaction in banking sector in the case of Dashen Bank. Moreover this paper also aims to find out the overall job satisfaction level among Dashen Bank employees. In this research first the factors which are responsible for job satisfaction were identified through an extensive literature review. The study considered four main constructs; working environment, compensation and benefit, career development, relationship with management to measure the employees‘ satisfaction of Dashen Bank. The research used both qualitative and quantitative research design, where much emphasis has been given for the latter. Among the various quantitative methods, the researcher used explanatory study, where emphasis is given on studying a situation or problem in order to explain the relationship between variables. For this study 26 representative Area Banks were selected out of the total population based on stratified sampling technique and employees of the bank selected on convenient random sampling technique. In total 270 employees were selected as a sample .The regressions result showed that working environment, career development, and relationship with management significantly and positively influence the level of job satisfaction for employees in Dashen Bank. In this study compensation in terms of monetary forms was found to be insignificant. This may mean that working environment, career development, and relationship with management, and are important variable in influencing the job satisfaction.
URI: .
http://hdl.handle.net/123456789/3920
Appears in Collections:Business Administration

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