EFFECTS OF JOB SATISFACTION ON ORGANIZATIONAL COMMITMENT: THE CASE OF PHARMACISTS WORKING IN SELECTED COMMUNITY PHARMACIES IN ADDIS ABABA

Abstract

The purpose of this study was to examine the effect of job satisfaction on organizational commitment of pharmacists working in selected community pharmacies in Addis Ababa. One hundred forty pharmacists participated in the study from 250 community pharmacies. A convenient sampling method was used to collect data from the study participants. The data was analyzed using correlation and multiple regression analysis in SPSS. Two out of four proposed hypotheses were supported by the study. The major finding of the study revealed that positive significant relationships exist between job satisfaction and two of the dimensions of organizational commitment: affective and normative organizational commitments. It was also revealed in the study that no significant relationship exist between job satisfaction and continual organizational commitment. Additionally the study revealed that none of the key demographic variables affect the organizational commitment of the community pharmacists. Further this research proposes methods that can be used to retain best talents in community pharmacies in Addis Ababa to serve the ever increasing number of patients looking to get modern medicine for their ailments from community pharmacies.