FACTORS AFFECTING EMPLOYEES’ ORGANIZATIONAL COMMITMENT: THE CASE OF MICRO AND SMALL ENTERPRISE OFFICE

Abstract

The study assessed organizational commitment in Kirkos sub-city MSE office and result identified and measured organizational commitments within affective, continuance and normative commitments practices that enhance commitment. The primary data for this study was collected through a structured questionnaire that was tailored with the help of literature. The questionnaire included 60 items, categorized into different parts, which are general information of respondents, affective commitment, continuance commitment, normative commitment and individual factors of commitment. Survey was carried out at 47 respondent of Kiskos sub-city MSE office employees. With the support of IBM SPSS statistics software system: descriptive and standard deviation analysis was conducted to generate results. The study found that have more positive results and an agreement with prior theoretical and empirical studies commitment. Moreover, the result indicate that position and tenure are most influential aspects of individual factors of employees of Kirkos sub-city MSE office. Findings suggested that by increase the benefit of employees, employees of MSE could be committed.