The Effect of Employee Training on Organizational Performance: A case study of East African Agri-business PLC

Abstract

Human resource is the most valuable assets of any organization. With the machines, materials and even the money, nothing gets done without man-power. A human being is dynamic in nature, staff training & development is a necessity to keep them in track with the current competitive situation. Employee performance is the important factor which increases the performance of overall organization. A good training and development system ensure employees in every organization to understand what business the company is in what condition and keeps updated on the skills they need to possess to perform their day to day job so it brings confidence and improves performance. The objective of this study is to investigate the effect of training & development on organizational performance of EAAB. The concern is how training & development would help increase the technical capacity of employees. The paper provides a review of current training & development effects & offers suggestions for future investigation. An extensive review of literature interns of research findings from studies that have been done to measure & understand the impacts on employee’s productivity. Data were collected from 168 employees chosen through random sampling technique. Questionnaire was designed using structured & open ended questions to collect primary data from employees of EAAB. Personal interview were held with HRM & Executive Manager of the organization. The result indicated that most of the employees have the view that training was effective tools for both personal & organizational performance. Since, the training program designed in EAAB is not based on the requirement of the job, most of the employees were motivated but not satisfied to do their job. The finding also reveals that training activities are not measured & monitored during & after training & it was recommended that monitoring & measurement activities should be taken during & after training. The training should be also based on the requirements of the job. The study concluded that for a better effectiveness & performance, possible changes should be made in the future. This will have a benefit both for employees & the organization.