ASSESSMENT OF CORPORATE SOCIAL RESPONSBILITY PACTICE AND CHALLNGES: ENAT BANK S.CO

Abstract

This research titled Assessment of Corporate Social Responsibility Practice and Challenges - Enat Bank S.Co was conducted in order to assess the practice of CSR and how the bank has performed so far. The researcher aimed to analyze EB-WFSD performance from CSR point of view and in order to do that the researcher used descriptive research design. Relevant data was collected using questionnaire which was prepared separately for employees, management and customers of Enat Bank S.Co. Both close and open ended questions were included in the questionnaire. The data was analyzed using SPSS16 by incorporating six aspects of CSR like CSR concept, CSR policy and practice, CSR strategy, Challenges of CSR, Communications and contribution of CSR. The results of the data are interpreted and discussed using tables, frequencies, mean, standard deviation and percentages. The major findings of this research indicate the bank is in right track in the practice of CSR and the community recognizes it from its CSR activities. The drawback is the bank lacks proper communication channel for its CSR practice. Recommendations were suggested to develop formal communication channel to address its CSR activities.