FACTORS CONTRIBUTING TO EMPLOYEE TURNOVER INTENTION: IN CASE OF SELECTED DEPARTMENTS OF THE MINISTRY OF NATIONAL DEFENCE

Abstract

The purpose of this research is to study factors contributing to employee turnover intention in selected departments of the ministry of national defence (MOND) located in Addis Ababa. The study Employed descriptive research design and qualitative and quantitative approach. The study has been used both primary and secondary data. The primary data were collected using structured type questionnaires and interviews. Interviews were used for collecting data from the leaders. The questions contain a 5-point Likert type scale. From the total of 620 population using stratified random sampling method 243 sample questionnaires were distributed to the respondents and 235 questionnaires were filled and collected. The validity of the instrument was checked and the instrument was piloted tested. The collected data was analysed and represented using tables to show the information gathered in descriptive way using SPSS version 20. The major Findings shows that factors contributing to the employee turnover intention in selected departments of the MOND is high and the main causes related with employees’ turnover intention were dissatisfaction of salary payment and lack of organizational benefits, uncomfortable working environment, work relationships with co-workers and management problem, lack of opportunities and unclear career paths, work-family balance concerns issues and work attitudes factors: lack of organizational commitment and job dissatisfaction. As conclusion there is high turnover intention in the organization that leads to different costs. As recommendation the institution is better to incorporate evidence based or path (exit) specific turnover retention strategy to minimize the employee turnover for the achievement of the objectives of the organization.