PERCEPTION OF EMPLOYEES ON TRAINING PRACTICE AT DEVELOPMENT BANK OF ETHIOPIA

Abstract

Every organization operates in different and dynamic environments. Hence, to cope up with this changing environment and to be competitive the organization should provide training programs to their employees to fill the gap and this should be evaluated accordingly. Moreover human resource is the most valuable asset of any organization. Nothing is done without labor and it is important resource for the achievement of organizations objectives to be competent in the dynamic business environment. Hence, the need for training is no question and every organization should conduct it in effective and efficient manner. By taking this into consideration, this study is conducted to assess the training practice of Development Bank of Ethiopia. The research design is descriptive research design with mixed method approach. Quantitative research method used by sending questionnaire to the employees and analyze with the help of statistical package for social science (SPSS) and qualitative research is used for personal interview with the human resource management members of the Bank. For this purpose 273 respondents were participated. The analysis is discussed with table descriptions. Practice of employee training with its four phases, employees’ perception about the training program management members’ response are the pillar points of the analysis. Based on this analysis the research finding indicates that there is communication gap between the employees with the HR management staff members about the training policy and majority of respondents are unsatisfied starting from need assessment which is prerequisite for effective training program up to evaluation practice. Hence the Bank being responsible for all process and to be effective the Bank should revise the training process with involvements of all concerned parties.