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Results 1-10 of 14 (Search time: 0.001 seconds).
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Issue Date
Title
Author(s)
Dec-2014
ASSESMENT OF SERVICE QUALITY: A CASE STUDY OF ADDIS INTERNATIONAL BANK S.C.
KETEMA,TESFALEM
Jun-2014
THE EFFECT OF SERVICE QUALITY ON CUSTOMER SATISFACTION THE CASE OF ABAY BANK
YIFRA,TAMRAT
Dec-2015
ASSESSMENT OF SERVICE QUALITY AND CUSTOMER SATISFACTION CASE OF WEGAGEN BANK S.C
H/SELASSIE, BINYAM
Jan-2014
THE EFFECT OF SERVICE QUALITY DIMENSIONS ON CUSTOMER SATISFACTION: THE CASE OF CONSTRUCTION AND BUSINESS BANK
Masresha,Wondmagegne
Dec-2015
Assessing service quality and Customer Satisfaction (A case of Commercial Bank of Ethiopia)
Tsehaye, Almaz
Jan-2016
THE EFFECT OF SERVICE QUALITY ON CUSTOMER SATISFACTION: THE CASE OF ETHIO TELECOM POINTS OF SALES
KALKIDAN ABEBE
Jun-2015
THE IMPACT OF SERVICE QUALITY DELIVERY ON CUSTOMER SATISFACTION; THE CASE OF ETHIOPIAN INSURANCE CORPORATION (EIC)
KASSAHUN, MESFIN
Jun-2015
ANALYSIS OF THE SERVICE QUALITY STRATEGIES OF THE FOUR STAR HOTELS IN ADDIS ABABA, ETHIOPIA
MOLLA, SAMRAWIT
Jun-2017
ASSESSMENT OF THE SERVICE QUALITY DIMENSIONS AFFECTING CUSTOMER SATISFACTION: A CASE STUDY OF AWASH INTERNATIONAL BANK S.C
YILMA, HENOK
Jun-2015
ASSESSMENT OF CUSTOMERS’ SATISFACTION AND SERVICE QUALITY OF AWASH INTERNATIONAL BANK (S.C.)
GIRMA, ELSABETH
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Author
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Tsehaye, Almaz
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YIDNEKACHEW, MILLION
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YIFRA,TAMRAT
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YILMA, HENOK
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Customer Satisfaction
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Business Administration
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SERVQUAL
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AIB
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Competitive Advantage
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Customer Expectation and Perception
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Customer Gap
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customer loyalty
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