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Issue Date	Title	Author(s)
May-2018	DETERMINANTS OF MOBILE BANKING ADOPTION; IN THE CASE OF LION INTERNATIONAL BANK	Fekadu, Hana
Jan-2018	EFFECTS OF SERVICE QUALITY ON CUSTOMER SATISFACTION IN AWASH BANK	KUMA, GEZAHEGN
May-2018	THE IMPACT OF SERVICE QUALITY ON CUSTOMER LOYALTY: THE CASE OF WEGAGEN BANK SHARE COMPANY	ALENE, FILIMON
May-2018	THE EFFECT OF SERVICE QUALITY ON CUSTOMER SATISFACTION (IN SELECTED FOUR STAR HOTELS IN ADDIS ABABA)	KELBESSA, LEWI
Jun-2018	THE EFFECT OF INTERNAL MARKETING ON EMPLOYEES’ CUSTOMER ORIENTATION IN THE CASE OF COMMRCAL BANK OF ETHIOPIA NEFASILK LAFTO - SUBCITY	DEMISSIE, MAHLET
Jan-2018	EFFECT OF MARKETING MIX ON CUSTOMER SATISACTION IN THE CASES OF EAST AFRICA BOTTLING S.C	MELESE, MINILK
Jun-2018	THE EFFECT OF MEDIA ADVERTISING ON CUSTOMER BANK PREFERENCE IN THE CASE OF COMMERCIAL BANK OF ETHIOPIAN NORTH ADDIS ABABA SELECTED BRANCH	DEGISSO, NETSANET
Jul-2018	THE DETERMINANTS OF CUSTOMERS' ATTITUDE TOWARD SERVICES OF ETHIOPIAN ELECTRIC POWER CORPORATION : (The Case of South Addis Ababa Region in Woreda Six)	EMBAYE, KIROS
Jan-2018	SERVICE QUALITY AND PASSENGER SATISFACTION THE CASE OF LIGHT RAIL TRANSPORT IN ADDIS ABABA	Terefe, Meskerem
Jan-2018	THE EFFECT OF INTERNAL MARKETING ON ORGANIZATIONAL COMMITMENT OF EMPLOYEES: THE CASE OF ETHIOPIAN AIRLINES	Girma, Mekdes