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Issue Date	Title	Author(s)
Jun-2018	THE EFFECTS OF LOAN SERVICCE QUALITY ON CUSTOMER SATISFACTION IN BERHAN INTERNATIONAL BANK	WABATO, SELAMU
Feb-2018	THE EFFECT OF CUSTOMER RELATIONSHIP MANAGEMENT (CRM) ON THE PROFITABILITY OF COMMERCIAL BANK OF ETHIOPIA:- A CASE STUDY OF SELECTED CITY BRANCHES.	H/MICHAEL, YOHANNIS
Jan-2018	THE IMPACT OF MARKETING MIX ELEMENTS ON THE CONSUMER BUYING BEHAVIOUR, IN THE CASE OF RETAIL SUPERMARKETS IN ADDIS ABABA.	BEYENE, TEWODROS
Jan-2018	THE EFFECT OF BROADBAND SERVICE QUALITY AND PRICE ON KEY ACCOUNT CUSTOMERS’ SATISFACTION IN ETHIO TELECOM	GETACHEW, TSEGEREDA
Jan-2018	ASSESSMENT OF MARKETING STRATEGY PRACTICES IN THE CASE OF BANK OF ABYSSINIA S.C	FASIKA, ZEWETER
Jun-2018	A DESCRIPTIVE STUDY OF MONETARY AND NON-MONETARY SALES PROMOTIONAL STRATEGY: A CASE STUDY ON HEINEKEN BREWERIES S.C.	WORKU, YONATHAN
Jun-2018	DETERMINANTS OF SALES PEOPLE’S PERFORMANCE IN ETHIO-TELECOM	ERGETIE, TIGIST
May-2018	EFFECTS OF SERVICE QUALITY ON CUSTOMER SATISFACTION: THE CASE OF ETHIOPIAN SHIPPING AND LOGISTICS SERVICE ENTERPRISE	SEIFU, WENDEWOSSEN
May-2018	AN ASSESSEMENT OF PROMOTIONAL PRACTICE IN THE CASE OF PETRAM PLC	Abduselam, Yasmin
Jan-2018	PRACTICES AND CHALLENGES IN IMPLEMENTATION OF SANITATION AND HYGIENE PROJECT (THE CASE OF BECHO WOREDA IN OROMIA REGION)	SHEWAKENA, BEHAILU