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Issue Date
Title
Author(s)
May-2019
The Effect of Claim Service Quality on Customer Satisfaction: The Case of Tsehay Insurance S.C
Molla, Esubalew
May-2019
The Effect of Automated Teller Machine (ATM) Service Quality on Customer Satisfaction:- The Case of Wegagen Bank S.C
Zenebe, Hena
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Author
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Molla, Esubalew
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Zenebe, Hena
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Tangibility, Reliability
1
Customer satisfaction
1
Customer Satisfaction, SERVEQUAL ...
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SERVEQUAL model
Date issued
2
2019