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Issue Date
Title
Author(s)
May-2017
ASSESSMENT OF SERVICE QUALITY OF MOTOR INSURANCE AT ETHIOPIAN INSURANCECORPORATION
CHANYALEW, TEKOL
Jun-2017
ASSESSMENT OF EFFECT E-BANKING SERVICE IN CUSTOMER SATISFACTION IN COMMERCIAL BANK OF ETHIOPIA SELECTED CITY BRANCHES
ASSEFA, BEZA
May-2017
ASSESSMENT OF SERVICE QUALITY AND CUSTOMER SATISFACTION: THE CASE OF OROMIA INTERNATIONAL BANK S.C
BEKELE, BIRHANU
Jun-2017
ASSESSMENT OF THE RELATIONSHIP BETWEEN SERVICE QUALITY AND CUSTOMER SATISFACTION IN THE CASE OF CBM (COMPUTER BUSINESS MACHINE)
Girma, Rakeb
Jan-2017
DETERMINANTS OF SERVICE QUALITY AND THEIR IMPACT ON CUSTOMER SATISFACTION: THE CASE OF COMMERCIAL BANK OF ETHIOPIA (Selected Branches in Addis Ababa)
KEBEDE, ZEWDITU
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Author
1
ASSEFA, BEZA
1
BEKELE, BIRHANU
1
CHANYALEW, TEKOL
1
Girma, Rakeb
1
KEBEDE, ZEWDITU
Subject
2
Service Quality, SERVQUAL
1
E-banking
1
Insurance Company
1
Service Quality, Customers‟ expec...
1
SERVQUAL Model