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Issue Date
Title
Author(s)
Mar-2014
ASSESSING THE EFFECT OF SERVICE QUALITY FACTORS ON BROADBAND INTERNET CUSTOMERS SATISFACTION IN ADDIS ABABA, THE CASE OF ETHIO TELECOM
HAILU,THOMAS
Dec-2014
ASSESSING THE RELATIONSHIP OF SERVICE QUALITY AND CUSTOMER SATISFACTION OF PRIVATE BANKS IN ADDIS ABABA
Ayalew, Tewodros
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Ayalew, Tewodros
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HAILU,THOMAS
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Broadband internet service
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customer satisfaction
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Customer satisfaction, Profitability
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SERVQUAL