| Abstract: | The global logistics industry has grown significantly and logistics has become an important sector of the business economic system and a major global economic activity in recent years. Logistics activities accelerate economic and productivity growth. Efficient logistics is also important to a country’s competitiveness and source of employment. Investigating and analyzing factors influencing the logistics process is worth of pondering. Hence, the purpose of this study was assessing factors on logistics practice performance: The case of some selected logistics service providers’ in Ethiopia. The assessment of important factors such as custom clearance, congestion at the port, skilled human labor, business environment, regulatory enforcement & regulatory agencies have been considered. The study has incorporated both primary and secondary source of data. The primary data was collected using 5 scale Likert’s scale questionnaire. Secondary data was collected using study conducted on logistics sector in our country and internet website. 80 valid responses were collected. The data was analyzed descriptively through the use of Statistical Packages for Social Studies (SPSS) version 20. This assessment tried to look at custom clearance, regulatory agencies, skilled human resource, regulatory enforcement, congestion at the port and business environment are factors which contributes lion share on performance of logistics service providers during the course of performing logistics process activities. Accordingly, lack of integrity with regulatory agencies, prolonged custom clearance process, lengthy of procedures, shortage of skilled human resource, poor performance from major players in the sector and failed to cope with the changing environment of the sector were identified as serious factors which influence logistics service providers’ performance on logistical activities. It seems necessary to share experience and adopt modern logistic systems from other similar countries, develop a reliable system for logistics service provider’s performance, modern dry port/terminal facilities to match the current demand in line with best practices and integration among key stakeholders. |
