ASSESSMENT OF THE FACTORS AFECTING PROFESSIONAL EMPLOYEE TURNOVER INTENTION IN THE CASE OF GERMAN AGENCY FOR INTERNATIONAL COOPERATION ADDIS ABABA, ETHIOPIA

Abstract

The purpose of this dissertation is to analyse the factors affecting professional employee intention and turnover in the German international corporation (GIZ), Addis Ababa, Ethiopia. The research design is explanatory in nature, and both qualitative and quantitative data were collected via interview and questionnaire, respectively. Questionnaires were used to gather quantitative data from professional employees, while qualitative data were gathered via interview (with senior Administration and HR staff) and review of secondary sources. Out of the 75 questionnaire distributed 72 responses were received and then transferred to excel sheet and then proceed through SPSS 20 Statistical tool. Qualitative data gathered through interview and secondary sources were analyzed via the systematic analysis, while quantitative data gathered via questionnaire were analyzed via correlation and regression analyses. The major factors affecting the employee’s intention turnover in GIZ organization fall into three groups, namely personal, pull and push factors. According to this study pull factor was the significant factor which influence employee's to leave the organisation. Employee intention is one of the major challenges faced by the GIZ organization due to which the turnover rate of employee increases. The researcher also examined the turnover intention of professional employees with regard to gender, age and length of service. Based on the research findings, participants gave a mixed response for staying and leaving the organisation. However, from their response it is clear that, as part of the retention strategy, they want the GIZ organization to improve salary, transparent and fair management system, work and life balance and offering family package like children's education as part of the benefit. This research can be considered by the employers, management and Human resource staff of GIZ organisation to improve their internal working environment and take some experience from other similar organisation to reduce employee turnover.