| Abstract: | The purpose of this study is to assess the effect of teamwork on organizational performance in case of
Tikur Anbesa Specialized Hospital (TASH). Based on Katzenbach and Smith 1993 team performance
model, five team basics identified to assess teamwork performance while balanced score card, except the
financial perspective, was used to measure performance of the case organization. All healthcare
professionals of TASH were the target population and respondents were selected from each department
using Stratified non proportional sampling method. Primary data was gathered through questionnaire.
The study was explanatory, and its structure was case study and. The study was also quantitative and
cross-sectional. Multivariate regression analysis using SPSS was implemented to assess the effect of
teamwork on organization performance.
The results revealed that teamwork has positively and significantly impacted the performance of TASH’s
performance into three variables, namely meaningful purpose and specific goals, working approach, and
mutual accountability. Unlike other empirical studies, strikingly, the remaining two variables, namely
communication and information flow & adequate level of skills and knowledge were found to have no
effect on organizational performance of TASH. Based on the findings of the study, the research
recommends that the TASH would undertake comprehensive examination of its teamwork performance
and focus on these parameters to enhance its organization performance as one of a pioneer public
referral hospital. |
