| Abstract: | Projects stakeholder management in Defence Construction Enterprise face
encounters from different groups with potentially conflicting needs and interests.
The purpose of the study was to assess the current practices of stakeholder
management in DCE road construction projects. The study were further identify
and rank the most common factors that affect stakeholder management process in
DCE road projects so as to propose mitigation measure as well. A questionnaire
survey was carried out, the main respondents being, employee of DCE road
project staff both at the head office and project level the questionnaires were sent
via e-mails for project staff, some were distributed on person for head office staff.
The study used stratified random sampling technique and the sample size was 168
out of 338 target population. One hundred sixty eight questionnaires were
distributed out of this one hundred eighty questionnaires were received with
70.23% response rate. The data obtained through questionnaire has been
analyzed quantitatively using descriptive statistics: frequency, mean and
standard deviation through SPSS version 20 software and Relative Importance
Index (RII) were used to identify and rank the factors that affect stakeholder
management. The findings present that key stakeholders were not identified at the
initial stage of the project and their interests were not analyzed at the required
level. Lack of proper communication strategy is also identified as the major
challenge to manage the project stakeholders. The study also revealed that the
top three factors that affect stakeholder management process are setting common
goal and objectives in the project, project manager managerial competence and
assessing stakeholder attitude. Therefore, for proper implementation of
stakeholders in a project, construction projects have to recruit project managers
based on their competencies and delegate them a suitable degree of authority to
improve the stakeholder management. Furthermore, all stakeholders should
understand project goals and objectives, ensure strong communication, identify
relevant stakeholders at project planning phase, institutionalized stakeholder
management and ensure full commitment all stakeholders. |
