FACTOR SAFFECTTING IMPLEMENTATION OF ISO 9001:2015QMS IN CASE OF END GLOBAL SOAPAND DETERGENT MANUFACTURING INDUSTRY

Abstract

The purpose of this study is to investigate the factor affecting implementation ISO 9001:2015 of quality management systems during implementation in END global soap and detergent manufacturing industry. The main objective of this study is to determined factor affecting implementation of ISO 9001:2015 QMS in case of END global soap and detergent manufacturing industry. The research method utilized in this study is mixed method approach which include both qualitative and qualitative data collection techniques and analysis procedures. Descriptive survey research method applied. The research work has used primary and secondary data for identifying and analyzing barriers using questioner, interviews, personal observations and review of previous research works. The researcher has uses 100 total population size. Of the total population taken 80 respondents are selected using purposive sampling method. This research work has reviewed the factor affecting, strategic plan and the benefit of ISO 9001:2015 Quality Management System in the company. The research also identified poor top management commitment and lack of looking for ISO 9001:2015 rated as extremely high in the organization. Conclusion and recommendation has forwarded that can help forwarded that can help for future improvement the factor affecting implementation of ISO 9001:2015 QMS in soap and detergent manufacturing industry.