| Abstract: | As the delivery of health care is a complex process, it often requires high level of engagement of
the healthcare providers especially the Multidisciplinary team engagement in order for the
healthcare service to be delivered in such a way that it proves the positive outcomes of
patients. The purpose of this study therefore, was to assess the multidisciplinary team
engagement trend and engagement antecedents of Yekatit 12 Hospital Medical College. The
study tried to assess the trend of Multidisciplinary team engagement in general with emphasis
given to antecedents based on Kahn’s model of employee engagement. Descriptive type of
research design with mixed approach was used. To select specific sample employees,
proportionate stratified sampling technique was applied. Among the total target of 716
respondents, the sample size of the study taken as 399 health care providers which
comprises of Senior Physicians, general practitioners, pharmacists and Nurses. From 399
distributed questionnaires 367 of them were correctly filled and returned from respondents.
Qualitative data obtained using interviews from the management team members have been
triangulated together with quantitative data. The study showed that the level of engagement of
the multidisciplinary team was low with the aggregate mean value 3.23. The aggregate mean
values found from the antecedents namely reward and recognition practice, perceived
organizational and supervisor support, work environment and internal locus of control were
also 2.69, 2.49,2.71,2.80 and 3.07 indicating that there is a poor reward and recognition practice,
poor organizational and supervisor supports, non-conducive working environment. T h e
moderate aggregate mean value obtained from Job characteristics which is 3.50 indicates that
skill variety, task identity, task significance, autonomy, and feedback are the core
characteristics of the health care. A communication gap between the management and stuffs was
also identified from the interview. Among others, the researcher recommends that the Hospital
as an independent organization and the governmental bodies of the healthcare sector should
identify what causes the disengagement in the organizational level and act on those factors
accordingly. Policy makers should also observe the entire healthcare system to make
improvements so that to increase the engagement level of healthcare providers. |
