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Results 11-18 of 18 (Search time: 0.002 seconds).
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Issue Date
Title
Author(s)
Nov-2016
THE EFFECT OF AUTOMATIC TELLER MACHINE BANKING SERVICE QUALITY ON CUSTOMER SATISFACTION AT SELECTED ABYSSINIA BANK BRANCHES IN ADDIS ABABA
KENDIE, ELISABET
Dec-2016
Assessing the effect of Core Banking and Service Quality on Customer Satisfaction in Commercial Bank of Ethiopia: (A Study on Selected Branchesof AddisAbaba District)
TILAHUN, ESKINDER
Dec-2016
ASSESSMENT OF FACTORS AFFECTING CUSTOMER SATISFACTION ON THE MOBILE SERVICE OF ETHIO TELECOM
Tilahun, Melaku
Jun-2016
THE EFFECT OF SERVICE QUALITY ON CUSTOMER’S SATISFACTION IN THE CASE OF CBE NORTH ADDIS DISTRICT CITY BRANCHES
MENDAYE, MILLION
Feb-2018
ASSESMENT OF CUSTOMER SATISFACTION WITH RESPECT TO SERVICE DELIVERY ON SELECTED ABYSSINIA BANK BRANCHES IN ADDIS ABABA
Sintayehu, Girum
Jan-2018
SERVICE QUALITY AND CUSTOMER SATISFACTION: THE CASE OF COMMERCIAL BANK OF ETHIOPIA
TETEMA, MESKELE
Jun-2019
THE EFFECT OF CONTACT CENTER ON CUSTOMER SATISFACTION: THE CASE OF ETHIO TELECOM CONTACT CENTER
AMAN, ALFIA
Jan-2016
THE EFFECT OF SERVICE QUALITY ON CUSTOMER SATISFACTION IN THE CASE COMMERCIAL BANK OF ETHIOPIA ADDIS ABABA BRANCH
MAMO, ALEM
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Author
1
AMAN, ALFIA
1
CHULLE, ALI EDRIS
1
DEGEFA, DAWIT
1
GEBREMESKEL, HELEN
1
HAILU,THOMAS
1
KENDIE, ELISABET
1
KETEMA,TESFALEM
1
MAMO, ALEM
1
MENDAYE, MILLION
1
MOGES,BEWOKET
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Subject
5
service quality
5
SERVQUAL
3
Service quality
2
customer loyalty
2
SERVPERF
1
assurance
1
ATM (automatic teller machine)
1
BANLSERV, service quality
1
Broadband internet service
1
commercial banks
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