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Issue Date
Title
Author(s)
Jun-2017
ASSEMENT OF SERVICE QUALITY AND CUSTOMER SATISFACTION IN ETHIO TELECOM
WORKU, BETELHEM
May-2017
SERVICE QUALITY AND CUSTOMER SATISFACTION (THE CASE OF COOPERATIVE BANK OF OROMIA)
DEGEFA, DAWIT
Jun-2017
Assessment of Customer Satisfaction and Service Quality in KIFIYA FINANCIAL TECHNOLOGY P.L.C. A Case study of three selected branches
Zeleke, Fikadu
Jun-2017
ASSESSMENT OF SERVICE QUALITY AND ITS IMPACT ON CUSTOMER SATISFACTION: THE CASE OF OROMIA INSURANCE S.C.
GEBREMESKEL, HELEN
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Author
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DEGEFA, DAWIT
1
GEBREMESKEL, HELEN
1
WORKU, BETELHEM
1
Zeleke, Fikadu
Subject
1
expectation and perception of cus...
1
kifiya financial technology plc
1
service quality
1
service quality, SERVQUAL
1
SERVQUAL