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Issue Date
Title
Author(s)
Nov-2014
DETERMINANTS OF CUSTOMER RETENTION IN NYALA INSURANCE S.C.
DAGNE, HANNA
Jan-2016
THE EFFECT OF CUSTOMER RELATIONSHIP MARKETING ON CUSTOMER RETENTION: A CASE STUDY OF COMMERCIAL BANK OF ETHIOPIA
ABERA, ASMAMAW
Jun-2018
THE IMPACT OF CUSTOMER RELATIONSHIP MANAGEMENT ON CUSTOMER RETENTION: IN THE CASE OF COMMERCIAL BANK OF ETHIOPIA
DESTA, BETELHEM
Discover
Author
1
ABERA, ASMAMAW
1
DAGNE, HANNA
1
DESTA, BETELHEM
Subject
1
Attrition
1
Customer Relationship Management
1
Customer Relationship Marketing
1
Customer Satisfaction
1
Premium
1
Switching Barrier
1
Trust
Date issued
1
2018
1
2016
1
2014