Analyzing the Effectiveness of the Design and Implementation of the Components of Quality Management in Selected Manufacturing Companies, Ethiopia

Abstract

In today's competitive economic climate, higher-quality items from outside Ethiopia have presented a threat to Ethiopian manufacturing enterprises. As a result, many businesses have responded to the concerns by implementing wide quality management aspects. The primary purpose of this research is to uncover the critical quality management components that are important for every organization's success. Also, look at the difficulties of establishing critical quality management components. In addition, explore the practicality of using these components in certain manufacturing businesses. A mixed research design (triangulation design) research approach was used to assess the efficacy of the design and implementation of quality management components in selected manufacturing organizations. Closed-ended survey questionnaires and interviews were used to collect data. The survey questions were made available online at abelzewde.blogspot.com. The survey questionnaire data were analyzed using SPSS Statistics 22, while the interview data were analyzed using Nvivo 11 Plus software. Each of the selected manufacturing organizations is confronting obstacles related to staff competency, management & employee dedication, lack of training, and other quality management challenges. Additionally, documentation, lack of communication, regulatory & statutory criteria, availability of raw materials, and Lack of awareness of quality management are the major factor for the ineffective implementation of quality management. The research finding demonstrated that the practicality of quality management components in selected manufacturing companies was found to be low throughout all tents, including quality planning, quality control, quality assurance, and quality improvement, according to an analysis of the quality management components self-assessment report evaluation.