| Abstract: | The adoption and application of Total Quality Management is likely to enhance the performance
of a business. The relationship between TQM and organizational performance, and marketing
performance in many industries has thus been the subject of extensive research. The impact of
TQM on project performance, however, is not well understood in the context of Ethiopian
construction enterprises. The main objective of this study was, thus, to investigate the connection
between total quality management and project performance in selected building construction
enterprises in Addis Ababa. The Baldridge Criteria was served as the basis for a total quality
management model, and the project performance dimensions were created using a literature
assessment of prior research. 236 valid replies to questionnaires with Grade -1 (BC-1) building
construction companies were used to compile the data. SPSS 21.0, the Statistical Package for
Social Science, was used to analyze their associations. The correlation between total quality
management and project performance was examined using Pearson's correlations and a multiple
regression analysis. The results of the findings revealed that all the five total quality management
variables had positive direct effect on project performance a. Specifically, top management
support had the highest effect on project success. Corporate culture and leadership had also
positive contribution to the performance of the projects. Nonetheless, training and teamwork had
relatively the least effect. It can be concluded that total quality management techniques were
somewhat connected with the success of the selected building construction companies’ projects.
Thus, in collaboration with HR managers, project managers are advised to continuously monitor
and improve the effective utilization of human and material resources for the betterment of the
project accomplishment. |
