| Abstract: | This study investigated the role of Alternative Dispute Resolution (ADR) in Promoting Social
Cohesion with a specific focus on the Addis Ababa Chamber of Commerce and Sectorial
Association (AACCSA). The primary objective was to assess how AACCSA utilized ADR to
resolve disputes and its contribution to post-dispute relationships within the business community
and broader society. To achieve the intended objectives of the study, qualitative research method
was used in order for the data to be collected, analyzed and interpreted. IDI and FGDs were
prepared for arbitrators, mediators, conciliators, practitioners and individuals that were
experienced and had the exposure to ADR. The research questions addressed the role and
contributions of AACCSA, AI's ADR services, the challenges faced, and the roles of government,
private organizations, and society in promoting ADR. The key findings of the study indicate that
AACCSA, AI's, and ADR services significantly strengthened social cohesion by providing
efficient and cost-effective dispute resolution that preserved relationships. However, challenges,
such as lack of awareness, limited resources, and insufficient integration of ADR into formal
legal systems hindered its full potential. The study emphasized the need for greater public
education on ADR, enhanced support from the government, and active involvement of private
organizations to foster a more cohesive society. The implications of these findings suggest that a
well-supported ADR framework could play a crucial role in maintaining social stability and
preventing conflicts from escalating. By addressing the identified gaps, this study provides a
foundation for any interested stakeholders to enhance the efficacy of ADR mechanisms in
Ethiopia, ultimately contributing to sustainable peace and development. The study concludes
that strengthening ADR infrastructure, recognition and awareness can significantly enhance
social cohesion, offering a viable path for conflict resolution and the promotion of harmony
within diverse communities |
