| Abstract: | This study investigates the Effect of employee training on enhancing employee performance at Capital Hotel and Spa in Addis Ababa, Ethiopia. Utilizing a descriptive research design and a quantitative approach, the research aims to identify the prevalent training methods used, assess employee perceptions of training quality and effectiveness, and determine the influence of training on employee performance in terms of service
quality. Data was collected through structured questionnaires distributed to a sample of 136 employees out of 215. The collected data were analyzed by using statistical tools (SPSS-Version 27). Both descriptive and inferential statistics were used for the data analysis. The descriptive statistics such as frequency, percent, mean and standard deviation were used for describing the demographic characteristics of respondents and the dependent and independent variables. The inferential statistics like Pearson correlation coefficient(r)
and multiple linear regressions were used to determine if there is relationship existed between independent and dependent variables. The Pearson correlation test indicates that training method and how the employees perceive the training effectiveness and quality were positively correlated and claimed statistically significant relationship with employees’ performance. The study highlights a significant proportion of respondents reported that the training enhanced their skills, precision, and commitment, contributing to higher efficiency and productivity. The regression result confirmed that the linear combinations of all the independent variables considered under the present study were significantly contributed to the positive variation in employees’ performance. From the Beta coefficient results, the researcher found that, employees’ perception of training quality and effectiveness contributed the highest variation for the current employees’ performance while training method contributed the least variation. Hence, the researcher recommendations include the adoption of a more diverse range of training methods, regular assessment of training effectiveness, and continuous improvement based on feedback to further enhance employee skills and performance. |
