THE EFFECT OF WORK ENVIRONMENT ON WORKFORCE MOTIVATION: THE CASE OF DASHEN BANK S.C

Abstract

The purpose of this study is to examine the effect of the work environment on workforce motivation in Dashen Bank S.C. The study encompasses all employees working in in Dasgen Bank branches in Addis Ababa city Administration, Dire Dawa city Administration, Amhara and Oromia Regions. From work environment indicators physical work environment and psycho-social work environment were selected and their effect on workforce motivation is checked. In order to test whether these variables determine the workforce motivation, multiple- regression was employed. Since employees are working in dispersed places and the population is also high, to manageability of the data, stratified random sampling technique was used. From the 679 workers, 252 permanent professional workers participated to fill structured survey questionnaire and 250 employees returned the questionnaire. The study applied descriptive and explanatory research designs. The data collected from surveys entered SPSS and analyzed by descriptive and inferential statistics methods. Employees are working in dispersed places and the population is also high, to increase manageability of the data Stratified random sampling technique was used. Working conditions, safety and security, and legally prescribed provisions of employees’ welfare under physical work environment. Interpersonal relations, reward system, and supervision under psycho-social work environment. Attraction to organization policy, commitment to customer interest, compassion, and self-sacrifice are considered in employees’ workforce. These were used in measuring public service motivation in this study. From work environment indicators physical work environment and psycho-social work environment were selected and their affect employees’ workforce motivation was checked by mean, standard deviation, correlation and multiple regression. The result of mean showed that about the actual position of physical work environment was better inspire of employees than psycho-social work environment. However, psycho-social work environment was found to have poor positive relationship with employees’ workforce motivation and had medium significantly affect employees’ workforce motivation. The Dashen Bank’s administrators should more consider employees’ work environment while making conducive working conditions (temperature, tools, equipment and electric light), safety and security and legally prescribed provisions of employees welfare