| Abstract: | The study explores the relationship between employee empowerment and job
satisfaction within the Ethiopian Shipping and Logistics Service Enterprise
(ESLSE), aiming to provide insights relevant to organizational practice and policy.
Targeting the entire workforce of ESLSE, comprising 704 employees, the study
utilized a mixed-methods approach combining quantitative surveys and qualitative
interviews. A sample size of 255 employees was determined through simple random
sampling for surveys and convenience sampling for interviews. Quantitative data
were analyzed using SPSS 26, employing descriptive statistics, correlation analysis,
and regression modeling to examine relationships between mentoring, coaching,
delegation, engagement, team strategies, and job satisfaction. Qualitative data from
interviews underwent summarized and condensed form to extract insights into
cultural influences, teamwork, leadership, and training programs. Key findings
underscored the significant impact of mentoring, coaching, delegation, and
teamwork on job satisfaction, collectively explaining 64.9% of variance. The study
concludes with recommendations to enhance mentoring and coaching programs,
refine delegation practices, foster employee engagement, and promote effective
teamwork to optimize job satisfaction and organizational effectiveness within
ESLSE |
