THE EFFECT OF JOB SATISFACTION ON EMPLOYEES’ TURNOVER INTENTION (THE CASE OF SHEGER PARK FRIENDSHIP SEQUARE PHASE 1 AND 2)

Abstract

The main purpose of the study was to examine the effects of job satisfaction on employees' turnover intention of Sheger Park Friendship Square phase 1 and 2. Quantitative research approaches were used to collect data through the utilization of a questionnaire respectively. The respondents were randomly selected from Sheger Park Friendship Square phase 1 and 2 employees. The questionnaire design includes 7 items of demography, 5 dimensions of job satisfaction with 23 items, and 1 dimensions turnover intention with 4 items and. Independent and dependent variables’ items utilized five Point Liker scales. A total of 122 questionnaires were administered and 111 were analyzed with a response rate of 90.36 %. The reliability and validity tests were done before analyzing the data. Data analysis was done by descriptive statistics, correlation, and regression analysis using SPSS 26(Statistical Package for Social Science). Four factors of job satisfaction; achievement and recognition, compensation/pay, work environment and job security. Were found to Medium employee job satisfaction at Sheger Park Friendship Square phase 1 and 2. The study also found employees have a high level of intention to leave the company. All aspects of job satisfaction were found to be strongly linked with turnover intention. Furthermore, the study found that all factors of job satisfaction explained 30.7 % of turnover intention. Since this model explains only 30.7% of the dependent variable that reveals the model is weak. Therefore, to increase employee satisfaction level and to reduce turnover intention the management must focus to improve the factors of job satisfaction have a high impact on turnover intention.