TRAINING AND DEVELOPMENT PRACTICE IN CBE EAST ADDIS ABABA DISTRICT

Abstract

One of the responsibilities of human resource management in an organisation is training and development, which aids in employees' effective and efficient job performance. Employees can also get the knowledge, skills, abilities, and attitudes they need to enhance their performances. This study examined the Commercial Bank of Ethiopia's practises for training and development. This study was carried out at the Commercial Bank of Ethiopia with the overarching goal of evaluating the organisations' training and development practises. The primary data was gathered using questionnaire. The questionnaires were distributed to 248 employees of the bank and among them, 210 questionnaires were collected. In order to learn the management's perspective on the bank's training practises and collect qualitative data, semi-structured interviews with the team leaders of the human resource development department were also employed. Additionally, the Commercial Bank of Ethiopia's general training practises are not as effective as they could be. This is because there are gaps in each training procedure, and such gaps reduce the effectiveness of the bank's training programme. Additionally, it offered helpful advice on how to solve the issues that were encountered during Commercial Bank of Ethiopia's training exercises. The Commercial Bank of Ethiopia should conduct each training procedure and practise appropriately in order to have an effective training session. Without a structured training process to back it up, the mere existence of existing training programmes does not guarantee their effectiveness. Since all training activities are interconnected, they must be carried out carefully to ensure timely delivery of the training and updates to employees on new systems and services. In order to have an efficient training practise, it should also receive the required attention.