Abstract: | Kaizen, a continuous improvement methodology, has gained popularity among organizations
seeking to improve their performance. This study examines the effectiveness of Kaizen
implementation on organizational performance at peacock shoe factory. A mixed research
approach was employed, and data were collected from 160 sample were selected from the total
employees of peacock shoe factory through stratified sampling technique first and then simple
random sampling technique. Structured and semi structured questionnaire and employees indepth interview are the main data collection methods to investigate the effectiveness of kaizen
implementation at peacock shoe factory. The study was employee thematic content analysis to
analyse the qualitative aspect of data and descriptive statics in the form of mean, frequency
tabulation and inferential statistics mainly binary regression analysis methods were employed
for the quantitative data analysis. The findings indicate a statistically significant positive
relationship between Kaizen implementation and organizational performance. The study found
that Kaizen implementation positively impacted key performance indicators such as five S, just in
time, waste elimination and management commitment. The study also found that employee
involvement, communication, and training were critical factors in the success of Kaizen
implementation. The study concludes that Kaizen implementation can significantly improve
organizational performance and recommends that organizations adopt a Kaizen culture to
sustain continuous improvement. |