CHALLENGES AND OPPRTUNITIES OF ISLAMIC BANKING IN ETHIOPIA IN THE CASE OF ZAMZAM BANK S.C.

Abstract

The purpose of the study was to identify the challenges and opportunities of Islamic banking in Ethiopia, with a focus on ZamZam Bank S.C. The study used mainly a quantitative research approach and data was collected from both primary and secondary sources. Primary data was collected through questionnaires and secondary data was collected from various sources. Convenience sampling was also used. A total of 55 responses from five branches of ZamZam bank employees and customers. A descriptive research design applied. Data is analyzed using statistical tools SPSS 2020 and presented as a descriptive analysis result. The result indicates serious challenges that need attention and hard work and capitalize on various opportunities. The research concluded that the potential opportunities identified and forward recommendations to reduce the expected challenge and sustainability of Islamic banking in Ethiopia.