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st. Mary's University Institutional Repository St. Mary's University Institutional Repository

Browsing by Subject Customer satisfaction

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Showing results 1 to 9 of 9
Issue DateTitleAuthor(s)
Jul-2017ASSESMENT OF SERVICE QUALITY AND IT’S IMPLICATIONS ON CUSTOMER SATISFACTION (THE CASE OF UNITED BANK S.C)ZENEBE, BEZAWIT
Jun-2017ASSESSMENT OF ATM SERVICE AND CUSTOMERS’ SATISFACTION: CASE OF SELECTED SWITCHED MEMBER COMMERCIAL BANKS IN ADDIS ABABA CITYSHEMSU, ANWAR
Jun-2018AN ASSESSMENT OF CUSTOMER SATISFACTION ON AUTOMATED TELLER MACHINE SERVICE: THE CASE OF COMMERCIAL BANK OF ETHIOPIA (West Addis Ababa District)TEKLEBRHAN, TSION
Jan-2017ASSESSMENT OF SEWAGE REMOVAL SERVICE THE CASE OF ADDIS ABABA WATER & SEWERAGE AUTHORITY - ADDIS KETEMA BRANCHTESFAY, MERKEB
Dec-2014DETERMINANT ANALYSIS OF CUSTOMERS SWITCHING BEHAVIOUR IN PRIVATE COMMERCIAL BANKING SECTOR OF ETHIOPIAWORKU, FENTA
May-2019The Effect of Claim Service Quality on Customer Satisfaction: The Case of Tsehay Insurance S.CMolla, Esubalew
Jun-2016THE EFFECT OF CORE BANKING SYSTEMS ON NON FINANCIAL PERFORMANCE OF COMMERCIAL BANK OF ETHIOPIAZEGEYE, YONATAN
May-2019THE EFFECT OF SERVICE QUALITY ON CUSTOMER SATISFACTION (THE CASE OF E-PAYMENT SYSTEM IN SELECTED COMMERCIAL BANKS)TAREKEGN, KULENI
May-2018EFFECTS OF SERVICE QUALITY ON CUSTOMER SATISFACTION: THE CASE OF ETHIOPIAN SHIPPING AND LOGISTICS SERVICE ENTERPRISESEIFU, WENDEWOSSEN