ASSESSMENT OF FACTORS THAT AFFECT JOB SATISFACTION OF EMPLOYEES: THE CASE OF COMMERCIAL BANK OF ETHIOPIA

Abstract

The purpose of this study is to assess the factors affecting job satisfaction of employees in commercial bank of Ethiopia east district. These factors are working condition, job security, autonomy, or freedom, relationship with colleagues, relationship with superior, promotion, and pay. This study adapted and modified a Minnesota satisfaction questionnaire with its purpose of describing the factors that affect job satisfaction. a total population of 266 samples are taken to conduct this study. Descriptive statistics such as frequencies and percentages were used. The result of the study shows positive results, employees are satisfied with all factors with the highest satisfaction found from availability of conducive working environment and job security.