EVALUATING EFFECT OF SUPPLY CHAIN MANAGEMENT PRACTICES ON ORGANIZATIONAL PERFORMANCE IN THE CASE OF ETHIOPIAN PHARMACEUTICAL MANUFACTURING (EPHARM)

Abstract

This study is aimed to explain and evaluating effect of supply chain management practices (supplier relationship management, customer relationship management, level of information sharing) on organizational performance of Medtech pharmaceuticals, Zaf pharmaceuticals andby taking the case of Ethiopian pharmaceutical manufacturing (Epharm) a conceptual frame work was used as a guidance to evaluate the relationship between the supply chain management practice and the organizational performance.The study was employed through descriptive research design in which selection of respondents were done using purposive sampling technique, which is a non-probabilistic sampling technique & mainly relied on primary data. Questionnaire is designed and distributed to the total sample size of 278 & analyzes the data collected through questionnaire using spss version 20 software .The finding showed that supplier relationship management, customer relationship management and level of information sharing are found to have a positively statistically significant on organizational performance which means significant influence on organizational performance since p-value is less than 0.05.or all these variables affects the organizational performance of Ethiopian pharmaceuticals manufacturing (Epharm). It is essential for the pharmaceutical manufacturing to pay more attention for the supply chain management practice by considering their significant effect on organizational performance.