SchoolofGraduateStudies,MBAProgram The Effect sof Supply Chain Management practic eon Firm Performance (The Case of Meta Abobrewery S.C. AddisAbaba

Abstract

Thesupplychainreferstothenetworkofcompanies,people,technology,activities, information,andresourcesinvolvedingettingaproductorservicefrom asuppliertoa customer.Naturalresources,raw materials,andcomponentsaretransformedintoa finishedproductthatisprovidedtotheendcustomerthroughsupplychainactivities. Thegoalofthisstudyistoseehow supplychainmanagementmethods(reliability, responsiveness,level of information exchange,and cost) affect Meta Abo's organizationalperformance.Thestudyusedadescriptiveresearchmethodologyin whichrespondentswereselectedusingastratifiedsamplemethodologythatcombines purposeful(purposive)andsimplerandom samplingtechniques.Thestudywasdone with descriptive statistics,and inferentialstatistics were used to determine the significantassociationbetweentheindependentfactorsandthedependentvariable (correlationandregressionanalysis).Reliabilityhasameanof4.06,responsivenesshas ameanof3.77,LIShasameanof3.89,costof4.14,andOPhasameanof3.94, accordingtothedescriptiveanalysisresults.From thecorrelationanalysisresultthere weresignificantpositivecorrelationbetweenthetwovariables(qualityofinformation sharingandcustomerrelationshipmanagement)andorganizationalperformanceat (p<0.01)and(p<0.05)respectively.Theremainingtwovariables(SRM andlevelof informationsharing)havenobearingonorganizationaleffectiveness.Finally,basedon theregressionanalysisresults,onlytwohypotheses(Ha2&Ha4),namelycustomer responsivenessandcost,areacknowledgedashavingapositiveandsignificantimpact onorganizationalperformance.Thismeansthatbusinessorganizationsmustpayclose attentiontothequalityofSCresponsivenessandSCCostinordertoplayaproactive roleinthemanagementoftheirsupplychaininordertogainacompetitiveadvantage andachievetheirobjectives.