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Issue Date
Title
Author(s)
Jun-2017
ASSESSMENT OF ATM SERVICE AND CUSTOMERS’ SATISFACTION: CASE OF SELECTED SWITCHED MEMBER COMMERCIAL BANKS IN ADDIS ABABA CITY
SHEMSU, ANWAR
Jul-2017
ASSESMENT OF SERVICE QUALITY AND IT’S IMPLICATIONS ON CUSTOMER SATISFACTION (THE CASE OF UNITED BANK S.C)
ZENEBE, BEZAWIT
Jan-2017
ASSESSMENT OF SEWAGE REMOVAL SERVICE THE CASE OF ADDIS ABABA WATER & SEWERAGE AUTHORITY - ADDIS KETEMA BRANCH
TESFAY, MERKEB
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Author
1
SHEMSU, ANWAR
1
TESFAY, MERKEB
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ZENEBE, BEZAWIT
Subject
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E- Banking
1
Ethiopian banking industry
1
Information Technology
1
Service Quality, SERVQUAL
1
Sewage, Service delivery