THE EFFECT OF WORKING ENVIRONMENT ON EMPLOYEES’ COMMITMENT: THE CASE OF EDUCATION AND TRAINING AUTHORITY (ETA)

Abstract

The aim of this study was to investigate the effects of work environment on employee commitment in Education and Training Authority found around Shero Meda, Addis Ababa. Quantitative research approach with explanatory research design was adopted in carrying out this research. Data was collected from thirteen directorates to address research objectives of the study using self-administered questionnaire from employees by choosing the most valuable employees by their level of positions in the authority. The collected data were analyzed using descriptive statistics, Pearson correlation and regression analysis through statistical package for social science (SPSS) version 20. The study used three major work environment factors including: physical work environment, psychological work environment and external work environment as predictor variables and employee commitment as dependent variable. The finding of the research highlights that there is strong relationship between physical work environment, psychological work environment and employee commitment while, some moderate relationship is revealed between external work environment and employee commitment. Based on the findings of study, recommendations made for the top management of education and training authority: physical work environment (in terms of work load, wage scale and recreational facilities) should be made sure that they stay at an acceptable level so as employees don‘t get distracted or bothered by them on their job).